Stone shop is not responsible for any damages in transit.
Once the material is shipped, buyer will receive the shipping details via mail an SMS
Buyer has to be on site to receive the order at the time of delivery.
In some remote areas and inaccessible areas, the buyer has to pick up the material from the nearest pickup point if the transport facilities are not available to that place.
Extra Charges may also apply to hard-to-reach areas such as remote locations and non transport locations. These charges will be assessed after your order is processed, and you will be contacted to provide payment for said charges. We will ship your order shortly after we receive payment or confirmation from you.
If the delivery location is inaccessible in any terms, then the order will be cancelled and the refund shall be made within 7 working days.
Stone shop is not responsible for any delay by transporter or by any other causes.
Shipping charges for Bangalore includes loading, unloading at the site within the city limits. Unloading of the material will be done in the nearest place to the vehicle. If the site is in gated community or the apartment, then the buyer has to arrange the unloading to their respective flat.
All the materials are well checked and packed properly, any damages in the transit is will not be replaced, however it can be used in re-cutting and corner areas.
Buyer can arrange self pickup option if he wishes to. Our team will assist in picking up the material from pickup centre.(Bangalore only)
All the products under this category will be shipped directly from the manufacturer or importer warehouse.
All the orders will be shipped once buyer approves the video check of the material via whatsapp.
All the products will be packed in 3 layer packing material ( foam cover, carton box and wodden box)
Stone shop does not hold any responsibility for the goods damaged in transit.